Cord-ae Tendineae Policies 📋
CUSTOMER RESPONSIBILITIES
Customers are subject to pay sales tax and are responsible for covering shipping costs. Understandably, Cord-ae Tendineae guarantees to always find the cheapest shipping option for customers.*
*Some exclusions may apply. PROCESSING TIME
Because most of the products at Cord-ae Tendineae are made to order, the time needed to prepare an order varies. Individual orders will be followed up via e-mail on processing times.
SHIPPING POLICY
As of right now, Cord-ae Tendineae only accepts sales within the U.S. In the future, we plan to expand our sales to international customers. We apologize for any inconveniences ahead of time.
Shipping varies from 3-5 business days. I will do my very best to meet that timeline but cannot guarantee them and appreciate your understanding. RETURN + EXCHANGE POLICY
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As this shop is a one-woman operation and takes pride in the handcrafted nature of each product, Cord-ae Tendineae does not accept returns or exchanges. We thank you for your understanding.
PAYMENT OPTIONS
Our shop accepts payment via Square, Venmo, and cash (for in-person sales). We keep your payment information secure and confidential.
PRIVACY POLICY
Cord-ae Tendineae will only use your shipping and billing address, and contact information:
- To communicate orders & inquiries
- To fulfill your order
- For legal reasons (e.g. paying taxes)
Last updated February 2018